Texting registration was rejected

Carriers review every texting registration, and they turn some down. Calls keep working the whole time; only texting waits.

How you'll know

• Your numbers keep showing Texting waits on carrier approval in Numbers.
• The apps say Texting turns on when the carriers approve your registration.
• Our team tells you when the carriers turn it down, and why.

Fix it

1. Read the reason our team sends you. Most come down to the website.
2. Fix your website with the website checklist for texting: your business name, a privacy policy, texting terms, and an unchecked consent box on every form that asks for a phone number.
3. Make sure the business name on your website matches your registration exactly.
4. Tell our team it's fixed. We resubmit your registration.

When the carriers approve it, your numbers show Texting on.

In the meantime

• Texts people send you still show up in Messages.
• Missed-call texts and after-hours replies wait too. They start on their own once you're approved.