Help center · Numbers and team
Your numbers (HandRaise Flow)
Give each number a purpose and decide who it rings, its voicemail and its texts.
In the dashboard, open Numbers. Each number has a purpose and its own setup.
Purposes
- Prospecting: cold calls. These numbers take turns so none gets worn out.
- Lead management: the one number your leads always see.
- Main line: the number on your website, mailers and signs.
- Unused: still rings you, sends no texts on its own.
When someone calls a number
- A call comes in. Set your business hours with Hours.
- Rings the people you pick, all at once or in order, for the seconds you choose. Tap Change to edit.
- No answer or after hours: voicemail, with the greeting you pick.
- Then: text them back, if you turn it on.
Record calls on this number is on by default.
When someone texts a number
- The text shows in Messages for the person the number rings first. The owner sees every number's texts.
- After hours: auto-reply answers texts outside your hours, if you turn it on.
Spam protection
Free Caller Registry shows whether the number is registered with the carriers. CleanLine registers every number and checks it for spam labels each day.
Still stuck?
Ask the help chat in your dashboard, or reach our team and we'll sort it out.