HandRaise
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Help center · Texting

Missed-call text back and after-hours reply

Two texts HandRaise can send for you, set per number.

Text back after a missed call

When a seller calls and you miss it, HandRaise can text them right away so they know you'll call back. 1. In the dashboard, open Numbers and tap a number. 2. Turn on Then: text them back and edit the message.

After-hours reply

When a seller texts outside your business hours, HandRaise can answer so they're not left hanging. 1. Open the number in Numbers. 2. Set your hours in A call comes in (tap Hours). 3. Turn on After hours: auto-reply and edit the message.

Built-in guardrails

  • One automatic text per seller every 12 hours, whatever set it off.
  • Never to someone who texted STOP or is marked Do Not Call.
  • Nothing sends until the number's texting registration is approved.

Related articles

Texting sellersText sellers from your iPhone or Chrome, with their record right in the thread.Your numbers (HandRaise Flow)Give each number a purpose and decide who it rings, its voicemail and its texts.When a seller calls youHow incoming calls ring, what you see, and what happens when you miss one.
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